| CUSTOMER FEED BACK 2005 | ||||
| Type | Subject | Date | Name | Comment |
| Praise | Web Site | 5/17/2005 | Jesse Salazar | Brenda the web site is wonderful. I'd like to see more pictures! I can't wait to visit your orchard with my family. Talk soon. |
| Problem | Products | 5/18/2005 | Ray McKnight | My Problem is that I don't have any yet. |
| Praise | Web site | 5/21/2005 | R.L. Scott | You Have came a long way since the first time I came out to your orchard. I like the web site, but my wife and I enjoy and look forward to the mail out each year. We'll see you in the near future for some pick'n and eaten. |
| Praise | Web site | 5/27/2005 | Chester and Karen Arnold | Your web site is a fine one, very informative. I like the ripening and picking schedule. |
| Suggestion | Web Site | 5/31/2005 | Debbie Howard | I just picked peaches in Fredericksburg and they were so good. I live in Jersey Village and was looking for peaches closer to home. Glad to find you on the internet and hope to get to your orchard soon. |
| Praise | Web Site | 6/8/2005 | Tom and Jessica Turner | The web site is short and to the point. Very well constructed. |
| Other | Overall | 6/16/2005 | Jesse and Diana Deleon | My family and I have been to your orchard several times and we look forward to it every year. We just went this past weekend and the peaches are fabulous….The blackberries have got to be the sweetest blackberries I have ever eaten. We might just go back again before season is over. Your blackberry ice cream is really great too! Your little helper ( your granddaughter) this weekend was really cute. |
| Praise | Web Site | 6/19/2005 | Katelyn | Very well done. It sounds like a "homey" kind of place. I look forward to coming out and seeing ya'll. |
| Praise | Web Site | 6/19/2005 | Jill Fitch | Easy to get around in your web site. Lots of good information. You guys did good!!!! |
| Praise | Products | 6/27/2005 | LeRoy Vaske | We might come out this Wednesday, the 29th of June What fruit will be best for picking. We picked peaches and nectarines last year. They were Yummy. |
| Praise | Web site | 6/28/2005 | Ed & Mary Van Grunsven | We love your peaches. We picked 25 pounds or so, they were soooo sweet! We look forward to visiting again next year. |
| CUSTOMER FEED BACK 2006 | ||||
| Type | Subject | Date | Name | Comment |
| Comment | Fruits | 07/16/2006 | Scott Wieding |
We came out a few weeks ago and picked a box full of peaches. They were
FABULOUS! We were thinking about coming out either Sat. or Sun . (barring rain). how are the blackberries and freestones? Would a day like a Friday be a better day, or do you have crowds picking throughout the whole week? I thought maybe the selection might be more fruitful later in the week. |
| Praise | Products | 06/05/2006 | Anna Bracero |
We had a wonderful time at your orchards last weekend and plan to come
again. Your customer service was excellent and we really enjoyed
ourselves. And the ice cream is WONDERFUL!!!!! |
| Comment | Products | 06/19/2006 | Karen Sue Davis |
I wanted to let you know that I went to your orchard on Friday with my
3 kids. They had a blast and we picked the biggest, juiciest
blackberries I have ever seen. We picked a small amount of peaches and
my 12 year old has been eating 2 or 3 each day since. The kids had the
soft-serve peach which they loved and I brought home a pint of
blackberry ice cream for my husband. Thanks a lot for posting the info on your orchard! P.S. You husband was a real cutie and so friendly. Something we don't get here in the big city. |
| Comment | Pricing | 05/31/2006 | Raquel H. |
I read on your website (which is very informative) that you charge by
the pound. But no where on the site that I could find was HOW MUCH you charge per pound. I assume each fruit costs different from the next one, but a chart or list telling how much each fruit costs to pick would be very helpful. My friends and I were planning on going fruit picking next week, and your orchard seems ideal. I would really like to know of your prices though before I decide on this particular orchard. |
|
OOPS!! We are sorry but nearly all of the customer comments for the 2006 season were lost due to a man made computer glitch |
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| CUSTOMER FEED BACK 2007 | ||||
| Type | Subject | Date | Name | Comment |
| comment | thank you | 05/19/2007 | Sue Moore | We thoroughly enjoyed our visit to your orchard today! This is our second year to come visit and I am sure we will be back. (probably again this season. |
| comment | credit cards | 05/21/2007 | D.J.C. |
Thank you so much. We picked blackberries last year and they we so
delicious. Do you take credit cards? ANSWER: Yes, American Express, Visa, Master Card and Debit Cards with those logos. |
| comment | products | 06/13/2007 | Ann Watrous |
Last Friday afternoon I took four of my grandchildren to your orchard. We all had a blast picking. (each of us had our own basket) peaches and blackberries. When we got home we all tasted our "crop". The children had to taste out of their own basket and said the fruit was delicious. They are already talking about doing it again next year and saving their baskets. Yummy!!! |
| compliment | orchard | no date | no name | Experience at the orchard was very relaxing |
| compliment | website | no date | no name | Good job and great design |
| comment | products | no date | no name | You have a really good site, really interesting. Thanks |
| comment | website | no date | no name | Fine and pretty site, very good owners |
| comment | website | no date | no name | After just a quick browse, I'm really impressed "thank you for it. Was looking for information and found it on this great site. |
| complaint | website | no date | Mark |
After finding your site through "Pick Your Own" I was looking
forward to visiting your orchard this weekend. I made a mistake by not
calling ahead as, after driving 50 miles from Houston with my wife, I
discovered that you were closed. ANSWER: The website does mention several times that you should call ahead for a picking report. We are a small orchard and run out of ripe fruit from time to time and have to close to allow fruit to ripen. We do realize there is a potential problem that could be solved. To help keep that from happening again to someone else, we have modified the website on the front page to include an "Animated Marque" in a contrasting color to attract attention that will display a current picking report. |
| suggestion | advertisement | no date | no name |
You may want to send out cards that can be put in a Roladex. so people
don't put your mailed card in "the pile" and lose it. Thanks for the
card you did send, got on your website -more close up pictures of fruit
please. Also email people when fruit comes in season. ANSWER: The "Roladex" cards would be a problem for our self and maybe the postal service. On our website you now have a choice of three methods for being contacted. On the front page just click on the button to be placed on one of our list, choose which one you prefer, click on it, and fill out the form then press summit. |
We no longer collect this information due to getting so much spam; hundreds of mega bites each month.